Some patients need temporary assistance as they recover from an illness, fracture or stroke.  Or perhaps a family caregiver wants time away without worry or guilt.  Others need a longer term approach for managing permanent disabilities or chronic diseases such as diabetes, cancer or heart disease.  More intensive services and regular monitoring may be required to cope with Alzheimer’s and other degenerative diseases in the home setting.                                                      

When home is in a retirement community, Trimark’s Shared Services enhance the programs of the community itself. Residents can maintain their active life styles with the assistance of Trimark’s on-site nursing assistants.   

Choosing the Level of Assistance You Need

During an initial interview, a Trimark care manager will help you determine what assistance is needed, how often, at what cost and whether any insurance or Medicare reimbursement is available.

In many cases, patients need only an hour or two of daily assistance to remain safely at home instead of entering a nursing facility. Typically, this involves help with getting out of bed, dressing, taking medications, getting to meals and preparing for bed at night, with periodic monitoring several times throughout the day.  In a retirement community with onsite Trimark staff, this level of assistance can be accomplished in less than two hours a day.  This is about the same amount of staff contact time a patient receives in a nursing home but at far less cost. 

As a patient’s needs change, Trimark caregivers adapt the program to provide the most appropriate type and level of support.  Throughout the process, we help families make realistic decisions about illness, finances, the final stage of life and other matters of concern.  

Personal Care Services for Everyday Living

Personal care services are generally provided on a daily or as needed basis by Trimark nursing assistants, who are supervised and monitored by an RN case manager.  They can include some or all of the following:

•     Assistance with bathing, dressing, grooming and managing incontinence

•     Meal preparation or delivering meals from a community dining room

•      Assistance with getting to and from the dining room

•      Light housekeeping and laundry

•     Security checks and monitoring, ie., taking patients to the bathroom, adjusting the thermostat, fetching needed items and other periodic tasks

•     “Nurse Call” service activated with a 24-hour emergency call button

•      Medication set-ups and reminders

•      Transportation to and from doctors’ appointments and activities

•      Assistance with exercise routines

•      Companionship

Individualized services for special needs can also be arranged.  Our flexible approach allows you to schedule the appropriate amount of care needed as health conditions change. 

Case Management Simplifies Total Care

Complex health problems can be difficult to manage.  A Trimark case manager- an RN experienced in geriatric care – is in the best position to see the total picture as she coordinates with physicians and other home health care providers, manages medications and structures a “get well” program aimed at maximizing medical care effectiveness.

When accompanied by a program of personal care assistance, most Trimark case management services are provided at no additional cost.  Your case manager can supply as much assistance as you desire, including full decision-making responsibility as a surrogate family member. 

Trimark case management services include:

•    Monitoring and evaluating the patient’s health status during regular visits and whenever problems arise

•  Teaming with physicians, social workers, Medicare home health care providers, hospitals and others to coordinate and carry out a total care plan

•  Consulting with family members on care needs

•  Performing nursing procedures

•  Supervising the activities of Trimark nursing assistants

•  Making emergency visits at any hour of the day or night

•  Making referrals to community and governmental agencies when appropriate

•  Supplementing home hospice programs

An extension of the family, the case manager is the patient’s advocate.  Her professional status gives her timely access to medical, community and institutional resources not as readily accessible to family members. As a knowledgeable facilitator, she communicates and interprets vital information between the medical world and the patient, easing fears and assuring the best possible treatment program.

Peace of Mind When You’re Away

For family members who live out-of-town or who travel frequently, Trimark case management can provide a vital link between the patient, the community and the medical team.  Trimark is your guarantee of consistent and reliable care no matter how far away you are. 

Keeping you informed each step of the way, your case manager can assume as much decision-making responsibility as you desire.  Our comprehensive services can ease the worry of being separated from an ill or aging parent.  

Caregivers You Can Count On

At Trimark, the quality of our services depends entirely on our people.  That’s why we hire only the best.  All of our nursing assistants are certified and have completed a formal training program and Trimark’s own orientation.  They are supervised by a case manager, an RN who visits often to monitor care levels and evaluate any changes in the patient’s condition. 

Excellent nursing, organizational and care giving skills are just the beginning of what makes Trimark employees special.  Our caregivers are chosen for their warm, compassionate personalities, sensitivity to patient needs and ability to empathize and teach patients to adapt to changing health conditions.  Many patients tell us that their caregivers have become special friends on whom they rely for advice and encouragement. 

Fully bonded and insured, Trimark caregivers are clean, neat and professional-looking.  Our outstanding track record with patients and retirement communities throughout metro Atlanta assures you of the highest standards of safety and reliability.  

Shared Services Reduce Costs

In retirement communities served by Trimark, residents share the services of on-site nursing assistants.  This enables them to receive low-cost assistance for short intervals several times a day, if necessary.

As many as a quarter of a community’s residents use Trimark Shared Services for one-half hour or more per day to improve their health status and remain independent.  Flexible arrangements allow any combination of shared and private duty service as patient needs change.  

Supervised by an RN case manager, on-site Trimark nursing assistants provide whatever daily or weekly personal assistance is needed to help residents live safely and comfortably in their own homes.  Many of our retirement community caregivers are permanently based, allowing them to develop personal, on-going relationships with their patients.  

Private Duty Options

If extensive, live-in or continuous care becomes necessary, Trimark can provide private duty nursing and custodial assistance in the patient’s home for short or extended periods of time.  In addition to the psychological benefits of home-based care, patients receive much more attention and personal contact than they would in a nursing home.  Trimark nursing assistants are assigned on a continuing basis to promote meaningful companionship and a greater feeling of security.

Financial Arrangements

The cost of Trimark’s services is determined by the total hours of care provided. To keep costs as low as possible, we work with you to coordinate service with Medicare providers, making referrals when appropriate.  Some private insurance policies will cover home care.  

For more information on how Trimark can help you or your family member manage health and personal care needs at home, please call 404-633-1935.

Trimark Health Services, Inc. is licensed by the State of Georgia as a private home care provider. 

Charges

At the beginning of service, Trimark’s case manager works with the patient and family to determine the services that will best fulfill the patient’s needs.  Adjustments are made in services according to the needs of the patient over time.  Reduction in care and cost are made when the patient’s condition improves.  Charges accumulate based on the total time spent with the patient.  There are no extra charges for nights or weekends.  Specified holidays are billed at time and a half.